jetbd's Privacy Policy
We explain in full transparency in this document how your personal information is collected, used, and kept secure.
This Privacy Policy applies to all users of the jetbd platform. By using the site, you acknowledge and accept the terms of this policy. Please read the entire document carefully.
Introduction & Scope
jetbd ("we", "our", "platform") is an online entertainment platform that provides cricket betting, slots, live casino, and other gaming services for users in Bangladesh. This Privacy Policy explains what information we collect from you while you use our website and services, how it is used, with whom it is shared, and what measures we take to protect your information.
This policy applies to all services operated under the https://jetbd.lat domain. If any changes are made to this policy, we will update this page and the date shown above will change. By continuing to use the site, you will be considered to have accepted the updated policy.
This platform is intended only for individuals aged 21 or older. We do not knowingly collect information from minors. If we become aware that a minor's information is in our database, we will immediately delete it and close the associated account.
What Information We Collect
We may collect the following types of information when you register on the jetbd platform and use our services:
2.1 Information You Provide Directly
- Full name and date of birth (for age verification).
- Mobile number and email address.
- Payment account details — bKash, Nagad, Rocket, or Upay number (for processing transactions).
- National ID number or passport number (for identity verification and fraud prevention).
- The username and password you set for your account.
2.2 Automatically Collected Information
- IP address and device identification information.
- Browser type, operating system, and device model.
- Time of arrival and departure on the site, pages viewed, and click patterns.
- Cookie and local storage data (see Section 7 below for details).
- Referral source — how you arrived at jetbd.
2.3 Transaction-Related Information
- Deposit and withdrawal amounts, times, and methods.
- Betting history, gaming activity, and win/loss records.
- Bonus and promotion usage history.
Purpose of Using Your Information
We use the information we collect for the following purposes:
- Account Management: To facilitate registration verification, login security, and account recovery.
- Service Delivery: For betting, gaming, payment processing, and managing promotional offers.
- Customer Support: To resolve your inquiries and complaints promptly.
- KYC Verification: To prevent fraud, money laundering, and underage access.
- Responsible Gaming: To identify unusual gaming behaviour and provide you with support.
- Service Improvement: To fix platform issues, build new features, and improve the user experience.
- Security & Compliance: To comply with applicable regulations and prevent fraud.
- Communication: To send important account notices, policy changes, and promotional messages.
Information Sharing & Disclosure
jetbd never sells, rents, or commercially provides your personal information to third parties. However, information may be shared in the limited circumstances described below:
4.1 Service Provider Partners
Limited information may be shared with selected third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, fraud detection, and technical infrastructure management. These providers work on our behalf solely to perform specific services and may not use this information independently.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, a lawful request from a law enforcement agency, or applicable legal obligations. In such circumstances, we will provide only the information legally required.
4.3 Business Transfers
If jetbd undergoes a merger, acquisition, or asset sale, your personal information may be part of the transferred assets. In such circumstances, we will notify you in advance.
Data Protection & Security
jetbd places the highest importance on the security of your personal information. We have implemented the following technical and organisational measures:
- SSL Encryption: Every data transmission is secured with 256-bit SSL/TLS encryption.
- Secure Server Infrastructure: Personal information is stored on secure, access-controlled servers.
- Password Hashing: Passwords are never stored directly — industry-standard hashing algorithms are used.
- Access Controls: Staff access to data is strictly limited — only authorised personnel can view the information they need.
- Regular Security Audits: Regular audits are conducted to identify and address security vulnerabilities.
- Data Backups: Regular encrypted backups are taken to prevent data loss.
However, transmitting information over the internet is not completely secure. While we make every effort to protect your data, no method of data transmission can be guaranteed to be 100% secure. You are also responsible for keeping your account password confidential and notifying us immediately if you notice any suspicious activity.
Data Retention Period
jetbd retains your information for as long as it is needed — that is, for as long as your account is active and for as long as is necessary to provide our services. In specific cases:
- Certain information may be retained for up to 5 years after account closure to meet legal and regulatory obligations.
- Financial transaction records may be retained for an extended period for fraud prevention and dispute resolution.
- When data is no longer required to be retained under applicable law, it is securely deleted.
Cookie Policy
jetbd uses cookies and similar technologies to improve its services and make your browsing experience smoother.
7.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functionality Cookies: Used to remember your language preferences and account settings.
- Analytics Cookies: Used to understand which pages are used most often.
7.2 Cookie Controls
You can delete or block cookies from your browser settings. However, disabling all cookies may cause some services to not work properly.
Your Rights
As a jetbd user, you have the following rights over your own information:
- Right of Access: You may request to know what information we have collected about you.
- Right to Rectification: You may request that incorrect or incomplete information be updated.
- Right to Erasure: In certain circumstances, you may request that your personal information be deleted (where there is no legal obligation to retain it).
- Right to Restrict Processing: In some cases, you may ask us to limit how your information is used.
- Data Portability: The right to request your information in a structured, commonly used format.
- Right to Object: You may object to your information being used for specific purposes.
- Marketing Opt-Out: You may opt out of promotional communications at any time.
To exercise any of the above rights, email us at [email protected] or contact us via our 24/7 live chat. We will process your request promptly.
Third-Party Links
If the jetbd website contains links to third-party websites, we are not responsible for the privacy policies of those sites. We recommend that you read the privacy policy of each website separately.
International Data Transfers
Your information may be processed on servers outside Bangladesh. For such transfers, we ensure that the information will be subject to adequate protection measures and that our data protection commitments will be upheld.
Children's Privacy
jetbd's services are intended only for individuals aged 21 or older. We do not intentionally collect personal information from minors. If a parent or guardian suspects that their child has submitted information on our platform, please notify us immediately at [email protected]. We will promptly verify and arrange to delete that information.
Policy Changes
jetbd may update its Privacy Policy from time to time. For significant changes, we will send a notification to your registered contact. The most current policy will always be published on this page. If you continue to use the site after any changes, you will be considered to have accepted the new policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
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